Terms of service

TERMS OF SERVICE

Agreement to Terms

By accessing or purchasing from vivea.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or place an order. VIVÉA reserves the right to update these terms at any time. Continued use of our website following any changes constitutes acceptance of the updated terms.

Use of This Website

You may use this website for lawful personal purposes only. You agree not to use our website to engage in any fraudulent, abusive, or harmful activity; to reproduce, duplicate, or exploit any portion of our website without written permission; or to transmit any unsolicited commercial communications.

Intellectual Property

All content on this website — including but not limited to brand name, logo, product photography, copy, and design — is the exclusive property of VIVÉA and is protected by applicable intellectual property laws. You may not reproduce, modify, distribute, or commercially exploit any content from this website without our prior written consent.

Product Information

We make every effort to display our products accurately. However, we cannot guarantee that your device's display of colors and images accurately reflects the actual product. VIVÉA LED masks are cosmetic devices intended for personal skin care use. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. Results may vary between individuals.

Pricing and Promotions

All prices are displayed in the currency shown at checkout and are subject to change without notice. We reserve the right to modify or discontinue any promotion at any time. Discount codes and promotional offers cannot be combined unless explicitly stated. We reserve the right to cancel any order placed using an unauthorized discount code.

Order Acceptance

Placing an order constitutes an offer to purchase. VIVÉA reserves the right to accept, decline, or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability. If your order is cancelled after payment, you will receive a full refund.

Payment

We accept all major credit and debit cards and other payment methods displayed at checkout. By submitting your payment information, you confirm that you are authorized to use the payment method provided. All transactions are processed securely through encrypted third-party payment processors. VIVÉA does not store your full payment details.

Limitation of Liability

To the maximum extent permitted by applicable law, VIVÉA shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability in connection with any claim arising from a purchase shall not exceed the amount paid for the relevant order.

Indemnification

You agree to indemnify and hold harmless VIVÉA, its officers, employees, and partners from any claims, damages, losses, or expenses arising from your violation of these terms or your use of our website.

Governing Law

These terms shall be governed by and construed in accordance with applicable law. Any disputes shall be resolved through good-faith negotiation, and if unresolved, through the appropriate courts of the relevant jurisdiction.

Contact

For any questions regarding these terms, email hello@vivea.com.